1. The machine to the factory, within one year free warranty (except artificial damage), our maintenance personnel in the province within 24 hours, across the province more than 48 hours.
2. Our quality goal: product qualified rate 100%, customer satisfaction rate of 100%
3. Regularly review: our customer service staff or customer service engineer, will be to your machine usage and your time limitation of tiancheng customer service engineer of service attitude, service, etc... Regularly pay a return visit, timely feedback to the company the use of the machine you comments and Suggestions.
4. A lifelong maintenance: for every purchase of tiancheng users of injection molding machine, we will provide you with the lifelong maintenance.
5. Set up supervision of telephone, listen to the reasonable Suggestions and complaints of customers.